Terms and Conditions of Service

The information in this report is derived from records that may or may not be in accordance with the Fair Credit Report Act (FCRA, Public Law 91-508, Title VI). This information may not be used for insurance, or credit evaluation and if used for employment purposes or in connection with other legitimate needs it is agreed that the information is for legitimate informational purposes only. The depth of information available varies. Final verification of an individual's identity and proper use of report contents are the user's responsibility.

Subscriber may be provided information that may constitute a Consumer report. Subscriber is an Indivdual or Business with legitimate needs for information that may be considered a consumer report and has a need for consumer information in connection with the evaluation of individuals for employment, promotion, reassignment or retention as an employee or other legitimate business purposes ("Consumer Report for Legitimate Purposes"), and has a permissible purpose for obtaining consumer reports, as defined by Section 604 of the Federal Fair Credit Reporting Act (15 USC 1681b) as amended by the Consumer Credit Reporting Reform Act of 1996, hereinafter called "FCRA". The subscriber certifies their permissible purpose as: In connection with legitimate Business purposes involving the consumer. Subscriber certifies that it will request consumer reports pursuant to procedures prescribed by Subscriber from time to time only for the permissible purpose certified above, and will use the reports obtained for no other purpose. Subscriber will maintain copies of all written authorizations for a minimum of three (3) years from the date of inquiry.

THE FCRA PROVIDES THAT ANY PERSON WHO KNOWINGLY AND WILLFULLY OBTAINS INFORMATION ON A CONSUMER FROM A CONSUMER REPORTING AGENCY UNDER FALSE PRETENSES SHALL BE FINED UNDER TITLE 18, OR IMPRISONED NOT MORE THAN TWO YEARS, OR BOTH.

Subscriber shall use each consumer report only for a one-time use and shall hold the report in strict confidence, and not to disclose it to any third parties; provided, however, that Subscriber may, but is not required to, disclose the report to the subject of the report only in connection with an adverse action based on the report. Moreover, unless explicitly authorized in this Agreement or in a separate agreement, between Subscriber and Subscriber, for scores obtained from Any Source, or as explicitly otherwise authorized in advance and in writing by NDR-TenaCheck.com through Subscriber, Subscriber shall not disclose to consumers or any third party, any nor all such data provided under this Agreement, unless clearly required by law.

DISCLAIMER

The information in this report such as the public records and criminal records, is compiled from and processed by various third-party sources. NDR-TenaCheck.com does not guarantee, warrant or assume any responsibility for the accuracy of the information obtained from other sources and shall not be liable for any losses or injuries now or in the future resulting from or relating to the information provided herein.

WHAT THIS PRIVACY POLICY COVERS

This policy covers how Tenascan treats personal information that it collects and receives when you use the Tenascan web site, including information related to your past use of Tenascan products and services. "Personal information" means information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

INFORMATION COLLECTION AND USE

Tenascan collects personal information when you establish an Tenascan account, and when you use Tenascan products or services. Tenascan may combine information about you that we have with information we obtain from business partners or other companies.

When you register we ask for information such as your name, email address, zip code, occupation, and industry. Once you create an Tenascan account and sign in to our services, you are not anonymous to us.

Tenascan automatically receives and records information on our server logs from your browser, including your IP address, Tenascan cookie information, and the page you request.

INFORMATION SHARING AND DISCLOSURE

Tenascan does not rent, sell, or share personal information about you collected in connection with your use of the Tenascan service with other people or nonaffiliated companies, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Tenascan's terms of use, or as otherwise required by law.

We transfer information about you if Tenascan is acquired by or merged with another company. In this event, Tenascan will notify you before information about you is transferred and becomes subject to a different privacy policy.

COOKIES

Tenascan may set and access cookies on your computer. Cookies are small units of data stored on your computer that allow the Tenascan site to identify your computer during your session and subsequent sessions.

COMMUNICATIONS

Tenascan reserves the right to send you certain communications from Tenascan relating to the Tenascan service, such as service announcements and administrative messages, that are considered part of your Tenascan account, without offering you the opportunity to opt-out of receiving them.

CONFIDENTIALITY AND SECURITY

We limit access to personal information about you to and Tenascan employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

Your Tenascan Account Information is password-protected.

In certain areas Tenascan uses industry-standard SSL encryption to protect data transmissions.

CHANGES TO THIS PRIVACY POLICY

Tenascan may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Tenascan account or by placing a prominent notice on our site.

CRIMINAL RECORDS COVERAGE POLICY

Juvenile records are not covered. If crimes were committed before the age of 18, they will not show up in our database, or anyone else's database - even if the subject is now over the age of 18. "Arrest Records" are not available. Arrest dates are covered in most court records but only in the cases where the arrest resulted in a court action. Our Coverage is limited to the Jurisdictions that make the database available to us directly. ALL CUSTOMERS MUST check the coverage prior to conducting a Statewide or National Criminal Database Search at the following link: http://www.NDR-TenaCheck.com.com/catalog/coverage.asp.

REFUND POLICY

Tenascan enforces a No-Refund policy - This includes but is not limited to: Mistakes or mis-information provided by the customer on the order form as submitted after the customer has confirmed the information and acknowledged these terms. even if your criminal record search results in "No offense records found" or a Reported Record has Incorrect information. Every search that is processed through our systems incurs fixed and variable costs for our organization. Whether the search results yield hundreds of offense records, or none at all, orders are fulfilled using the same rigorous standards and certified processes. Due to the variations in coverage across state and county jurisdictions, THE CUSTOMER MUST CHECK the coverage before placing an order for Instant Statewide or Instant National Criminal Record Search or any offered background Search Product. We cannot be held responsible for records that are not included in our coverage. Any disputed charge that is found to be fraudulent or results in the theft of services, will face charges to be pursued under the laws in the state of the customer and re-imbursements of all monies involved plus attorney fees.

MONEY BACK GUARANTEE TERMS AND CONDITIONS

Our Money Back guarantee reads as follows:

We're so confident that our system and records are the best we're willing to offer a money back guarantee. Here's how it works: If there is a criminal record that should have been returned based upon our coverage, and it is not, we'll refund your money back for that criminal record search.

The customer must agree to the Coverage as listed in the terms of use agreement and acknowledge the said agreement prior to making a Purchase by clicking a "Box" next to the posted terms of use agreement found on the NDR-TenaCheck.com Order Form. In the event the Customer challenges a Report Result and can prove that a charge exists in a covered jurisdiction that is published on our coverage page, NDR-TenaCheck.com will refund the purchase in Full. WE WILL NOT refund purchases under the "Money Back Gurantee" in the event that a record is:

  • not located due to the fact that it is not in our published coverage
  • expunged by a judge
  • a Juvenile Record or an arrest record that did not result in a court action

DRIVING HISTORY REPORT DISCLAIMER

1. Authorization
By order a Driving History Report from Tenascan, you authorize Tenascan to provide you with a report of your current driver's record. You certify that the driver's license number and any other information that you provide to us is your own. You understand that if you request the information of any other individual besides yourself, you may be subject to severe penalties under applicable federal and state law.

Tenascan agrees that it will not sell or disclose the information requested below for any purpose except to access the records you have recanted, and except as required by state or federal law.

2. Information Source and Accuracy

The ultimate source of the information provided on this website is various state agencies and service bureaus. Although every effort is made to insure the accuracy of transmission and data, the reports are provided "as is". Tenascan in no way warrants or assumes any liability for the accuracy and/or completeness of any information report provided on this website. Tenascan assumes no responsibility for charges incurred, lost revenue, nor actual, compensatory, incidental, special or consequential damages of any kind in connection with the information supplied through this website. Without limitation of the foregoing, Tenascan is not responsible for actual, compensatory, incidental, special or consequential damages of any kind due to errors in customer input, duplicate requests, errors in transmission, program or equipment failures, communication problems, process delays, or schedule changes. Without limitation of the foregoing disclaimer, in no event shall Tenascan's liability exceed the charges actually billed to you by Tenascan.

3. Indemnification

By submitting a request to Tenascan, you agree that you will indemnify and hold harmless Tenascan, its affiliated companies and their officers, directors, employees and shareholders from any and all damages as well as any and all fines, penalties or any other liabilities imposed by local, state or federal laws or regulations or claimed by any third party, including attorneys fees, which result from or arise out of your giving Tenascan data or information, or your use of the information reports and services which are provided on this website.

4. Service Agreement

I agree to abide by all applicable local, state and federal laws with regard to the report(s) I am ordering today and will not share this information with any third parties or display it publicly.

National Wants and Warrants Check

Because warrants are issued and served on a continuous basis by literally thousands of individual agencies across the country, the information returned in response to your search requests may or may not be current and warrants may have been cleared by arrest or court appearance, been vacated or recalled or otherwise withdrawn, and new warrants may have been issued since the records were last updated. The warrant information contained in our database, which originates from the issuing agencies and is acquired from public records, should not be relied upon for arrest. It is intended to be used for informational purposes only. The publication of a name on this list in no way indicates that the person is guilty of the crime listed, and the possibility that a person's name appears on a Warrant List as a result of some type of error, such as inaccurate data entry, always exists.

National Arrest History Check

Because arrests occur on a continuous basis by literally thousands of individual agencies across the country, the information returned in response to your search requests may or may not be current and arrests may have been dropped, cleared by trial and acquittal, been vacated or recalled or otherwise withdrawn, and new arrests may have been made since the records were last updated. The arrest information contained in this database, which originates from the issuing agencies and is acquired from public records, should not be relied upon for conviction. It is intended to be used for informational purposes only. The publication of a name on this list in no way indicates that the person is guilty of the crime listed, and the possibility that a person's name appears on an Arrest List as a result of some type of error, such as inaccurate data entry, always exists.

Credit Reports

Credit reports are restricted to certified users with permissible purpose under the Fair Credit and Reporting Act. Each request must be accompanied by a signed release from the subject of the search or applicatnt. Each user must complete a one time FCRA certification of use form found in the customer's account listed in the Compliance Section. The certification is a one-time application. The Credit Report Release must be provided for each applicant that a credit report is ordered.