Contact us

All customer service inquiries are best handled by email to document the correspondence. Due to high call volume, phone calls to TenaScan may result in a request to leave a message. and a longer wait to answer your issue.

Customer Care Request Form

Tell us about your issue

How may we contact you to resolve this issue?

Contact Details

Background Information Group LLC
DBA - TenaScan
6 West Main St.
Fredonia, NY 14063

Phone: 877-531-DATA
(Mon-Fri 8:00 A.M to 6:00 P.M. EDT/EST)

Email: support@tenascan.com