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All customer service inquiries are best handled by email to document the correspondence. Due to high call volume, phone calls to TenaScan may result in a request to leave a message. and a longer wait to answer your issue.

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Contact Details

Background Information Group LLC
DBA - TenaScan
6 West Main St.
Fredonia, NY 14063

Phone: 877-531-DATA
(Mon-Fri 8:00 A.M to 6:00 P.M. EDT/EST)

Email: support@tenascan.com